Without accountability, the ability to work properly doesn’t exist.

No matter where the team at your talent agency works – be it remotely or in an office – building a culture of accountability in the workplace is a necessity for hitting your final goals. While that being said, like most other people, do you think accountability is just taking responsibility when something goes wrong? Or it’s only a confession? If yes, be informed – accountability isn’t any of these; it’s more about taking initiatives with thoughtful follow-through. This means that every employee from your agency should know that they can depend on each other to collaborate on projects, and managers like you should know that all individual contributors can meet deadlines without being micromanaged. 

For this to happen, you need to accomplish open, proactive communications to keep your agency members informed of their responsibilities and transparency in everything they do – because these will have a direct impact on their ability to fulfil their own commitments. StarAgent modelling agency management software is designed to build accountability among talent agency members by providing clarity into who is doing what by when, for every piece of tasks, on one centralised tool. Here are the top FIVE features we recommend for creating accountability for your team members using StarAgent, from anywhere. 

#1.Let Everyone Stay Connected With Inbox

Unlike your conventional email inbox that will be often cluttered, your built-in chat box in StarAgent is a one-stop-shop for coordinating work and responding to messages across your entire team. When managed perfectly, it can help you build a whole lot of accountability with comparatively lesser effort. 

  • In your StarAgent inbox, conversations happen in ‘Channels’. You can create separate channels for each project so that discussions and files about a project can be shared and organized in one place without confusion.
  • As conversations occur in channels, everyone from your team will have a shared view of what is being done in your agency at a time. With access to the same information, everyone will have a correct idea to work in tandem; also, new members will have a complete context when they join.
  • StarAgent gives you access to real-time conversations with a teammate or your entire team so that any uncertainties regarding a particular task can be cleared instantly.

#2. Tackle Your To-Do Lists With The ‘Users’ Filter

The ‘Users’ filter in StarAgent Calendar helps everyone from your team to visualize their day’s work by showing all tasks assigned to them for a selected day and when they are due. The easiest way to build trust and accountability using this is just to finish the tasks off within the exact date and time they are due

The experts at StarAgent recommend everyone to start their day visualizing tasks this way in the Calendar view. If someone finds that he/she has overdue tasks or won’t be able to get to work on a particular task a day, the person can connect with you through inbox and let you know that he/she needs more time. 

As a manager, we know you will definitely appreciate such heads up.😊

#3. Simplify Work Scheduling With Start Dates & Due Dates

These details are nothing but the “by when” in “who is doing what by when”. Sounds trivial? But in fact, they have a significant impact on creating accountability across your agency. 

Adding the correct ‘Start Date‘ in a task will let your employees know when you want them to start on it, and adding an accurate ‘Due Date‘ let them know when you expect them to finish it. And when analysed together, both these dates communicate how much time a person will be spending on a task and when he/she will or won’t be focused on it. 

#4. Add Even More Clarity With The ‘Description’ Field

Just like the task dates we discussed above, the ‘Description‘ field in the task can go a long way in conveying information about it to help keep everyone from your agency greatly accountable. Some of our favourite ways to use this field include:

  • Priority: Ask your employees to review their tasks for the day every morning, and use a scale from P0 (highest priority) to Pn (lowest priority) to assign the tasks’ priorities. You can direct them to use the ‘Description‘ field in the ‘Tasks‘ window to mention this so that you can ensure everyone is working on the right tasks at the right time. (*n can be any counting number.)
  • Task Progress: Getting your employees to mention the task progress (Eg: not started, started, ongoing, complete) in the ‘Description‘ field will let everyone from your team to have a clear update about it. So you don’t have to hunt down each employee for the status of the task.
  • Task Data: Adding extra details like estimated hours to complete a task or other project-specific information in the ‘Description‘ field while assigning a task can help your employees to work on it more quickly and accurately. You can even add links to these fields if needed for specific tasks.

#5. Balance Team Workload With StarAgent Calendar

As a team lead or manager, you are likely responsible for keeping folks effective, and that is all about bringing the appropriate balance  – the appropriate balance of responsibilities and the appropriate balance of tasks and projects – among the team. 

With StarAgent’s ‘User Calendar’, you can get a bird’s-eye view of your agency’s projects and initiatives in one location. A quick scan of this will give you clear insights into everyone’s bandwidth at any given day/time. If you find someone is particularly overloaded, just go ahead and check who is free at a particular day/time and rebalance work to keep everyone working at their very best form.

💡 Pro Tip: Read this article to learn more about things you can do with StarAgent to tackle team overwhelm.

Wrapping Up

Accountability is one of the most crucial elements of any organization. 

Promoting a culture of individual and shared accountability on your team will not only enhance employee morale and productivity but also give your team a sense of control they need to succeed. So, if you feel accountability is lacking on your team, it’s high time you make some changes this way!